Electrical Product Warranty Conditions.
Warranty Conditions of the LED / UV Nail Lamp Ref BL-20S / BL-9C / BL-1M
The legal guarantee of conformity is a guarantee against all manufacturing defects during the purchase or delivery of a product.
" 200% Reliability Tested for Flawless Performance! Every nail lamp undergoes not one, but two rigorous quality checks before leaving our factory. This way, you won't have any surprises when installing it; it works perfectly the first time, every time.
Our nail lamps have long been synonymous with superior quality and reliability. We constantly monitor and improve the performance of our products. Each lamp is equipped with a unique serial number, ensuring full traceability. Our warranty covers any malfunction or performance, provided that the lamp is used according to the manufacturer's recommended guidelines and conditions.
If a lamp is returned for any reason, we don't just check the lamp; we conduct a thorough investigation to identify and correct the cause of the problem, ensuring a lasting solution.
Direct from the manufacturer to your living room
With Beautilux nail lamps, you benefit directly from the top quality of the manufacturer, which guarantees you direct access to our product experts. This ensures not only high-quality lamps but also exceptional service, offering excellent value for money.
BEAUTILUX Nail Lamps - Guaranteed Exceptional Performance
The quality of our nail lamps can be measured by their long life, short drying times, high stability during use and reliable ignition every time. True to our reputation, our nail lamps continue to set high standards for quality and reliability. We are committed to constantly monitoring and improving the performance of our lamps.
1. Legal Guarantee of Conformity In accordance with French legislation, our nail lamps Ref BL-20S / BL-9C / BL-1M purchased on the French network (Official website www.beautilux.fr or in the franchised store network) benefit from the legal guarantee of conformity, which protects consumers against defects of conformity existing upon delivery of the product. This guarantee is valid for two years from the date of delivery of the product. If your lamp has a defect of conformity during this period, you have the right to request the repair or replacement of the product.
2. Return Terms For any product return under warranty, please contact our customer service to report the defect at sav@beautilux.fr. You will need to provide proof of purchase (invoice mentioning the date, reference and contact details of the place or site of purchase) and a detailed description of the problem, your contact details, namely: Name, First name, Full postal address, Mobile phone number, email address and Siret number. The cost of returning the defective product will be our responsibility. We will send you a return slip by parcel relay. When we receive your lamp, which must be sent to us in its original packaging, we will need to check whether the product is confirmed as defective in accordance with the legal guarantees.
3. Warranty Exclusions The warranty does not cover purchases made on AMAZON, ALIEXPRESS or any other platforms of the type, independent points of sale (multi-brand points of sale) which have their own after-sales service, please contact them directly.
The warranty does not cover damage, breakdowns or malfunctions resulting from misuse, negligence, modification or unauthorized repair of the product, as well as normal wear and tear. In these cases, SARL Beautilux would not be held responsible for said damage, and a quote will be offered to you for repair of your lamp or replacement of it.
For any questions regarding warranties or return conditions, please do not hesitate to contact our customer service or the store where you purchased your lamp. We are here to ensure you have a satisfactory experience with our products.
Attention
The legal warranty is different from the commercial warranty (which is optional). When you read on a product Guaranteed for 2 years , it is the legal warranty.